![]() ![]() If you provide a cellular number, that number will be paged even if you are not in-store when your turn has come up.Ĭheck Our Hours – Our hours are Monday through Friday 9:00am to 5:30pm. Join Our Waitlist before you arrive to reduce your wait in-store. Make sure you have time for check-in – Check-in typically takes 15-20 minutes, not including wait times. Providing your reference number (S-12345 for example) will save time during check-in. Know your reference number if you have one. There are a few simple steps you can take to make check-in easier and wait times shorter. This means any bags, cables, keyboards, mice and unrelated storage devices should stay with you. Leave accessories and cables at home, unless the issue is with the accessory itself. This option is useful if you regularly use Classic applications because. If your issue is power-on or battery related bring your power cable with you. you log in to your Mac, check the Start Classic when you login check box. If your device is a Time Capsule, you may leave it at home. Follow the onscreen instructions and change your password to “yukon” (all lowercase, no quotes).Ī Time Machine Backup Device if you have one.Choose System Preferences from the Apple menu (Upper Left Corner).If your Mac is still starting normally and safe to use, changing it before arrival will save time at check-in. We will change your Mac’s password to “yukon” (all lowercase, no quotes) during check-in to service your computer faster. Follow the on screen instructions to install.If your Mac is still starting normally and safe to use, installing it before arrival will save time at check-in. When possible, we will install this tool at check-in. MEADIAcare is a diagnostic tool that helps us get an overview of the health of your Mac. If you need further assistance, we can help you at check-in. You will have an Apple ID if you have ever downloaded an App from the App store, music from the iTunes store, or used any iCloud features. Use Time Machine to back up or restore your Mac Know Your Apple ID and Password It’s critical to have a current backup if at all possible. You are solely responsible for your data. If your Mac has any of these issues, please discontinue use and bring it in as soon as possible. Important: Do not attempt any actions on a computer that may be liquid-damaged, is unsafe, or is showing signs of data loss. It’s not a problem if you are unable to, they will be reviewed at check-in. There are a few simple steps you can take before you bring in your Mac which will make your check-in faster and easier and will help us provide better service for you. ![]()
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